T&Cs
Terms and Conditions
The terms and conditions stated below must be accepted and agreed by every customer of Bioskin (“customer/(s)”). By making a payment/ booking at Bioskin, the customers are deemed to have read and understood the Terms and Conditions. Bioskin reserves its right to change, amend, add or withdraw any of the Terms and Conditions without prior notice and the customers shall be bound by such changes.
- For customers aged 21 years and above who are new to Bioskin or haven't visited in the past 12 months.
- Valid for Singaporeans, Singapore Permanent Residents (PR), Employment Pass (EP) holders, and Skilled Pass (S-Pass) holders.
- First trial promotions are not valid for package or welcome package customers. Repeat customers or those with multiple visits should contact our customer service to verify eligibility before making payment.
- Prices for services and promotions are subject to prevailing government taxes.
- Strictly by appointment, on a first-come, first-served basis. To secure a booking/ appointment, a prepayment + GST is required.
- Promotion must be redeemed within three months from the date of claim.
- Respond to the confirmation call/WhatsApp/ message 48 hours before your appointment to avoid auto-cancellation by the system.
- A one-time reschedule is permitted with a 48-hour notice. Repeated rescheduling incurs a $20 + GST surcharge, non-refundable for subsequent no-shows.
- Other terms and conditions may apply.
- For details, kindly consult with our friendly customer service team.
REMINDER: Kindly review and confirm your understanding of the eligibility and payment T&Cs before proceeding with payment/ booking an appointment. Thank you!
NO REFUND POLICY:
All payments, services, and treatments are non-refundable. In the event of no-shows or last-minute cancellations, the prepayment will be forfeited.
Scheduled Appointment Day
- Verification: Present your NRIC or valid Work Pass at the outlet for verification.
- Grace Period: A 15-minute grace period is permitted. Late arrivals will result in cancellation.